Kitomba blog | The latest Kitomba tips, industry news and business advice

Fill last-minute cancellations with Kitomba Waitlist

20 Nov 2023 by Kitomba

As the busiest time for the hair and beauty industry approaches, you might have started running into the problem of receiving more appointment requests than your appointment book can fit!

While it’s certainly a nice problem to have, sometimes illness or other events outside of your clients’ control can mean they have to cancel, or postpone their appointments at the last minute.

How to use hashtags to grow your salon’s Instagram

10 Nov 2023 by Kirsten McHarg

In today’s digital age, social media platforms have become powerful tools for businesses to connect with their target audience and increase brand visibility. Instagram reigns supreme as the platform where images and videos take centre stage.

Whether you’re a salon, spa, or beauty clinic looking to expand your online presence, you’ve probably heard of the tiny yet mighty symbols that can make or break your Instagram game when used effectively: #hashtags.

But how can you ensure that your content gets noticed in a sea of millions of posts?
The answer lies in harnessing the power of hashtags.

Success story: Reds Hair

1 Nov 2023 by Kitomba

Reds Hair in Pukerua Bay, New Zealand is an inspirational example of navigating the challenges of motherhood while being a business owner in the hair industry. Having taken over the business during the COVID-19 pandemic and learning they were both pregnant at the same time, co-owners Jenna and Nic share their unique story of how they balance motherhood and running a successful hair salon.

Watch the video below and keep reading to hear about Jenna’s and Nic’s inspirational story.

New feature: Staff Timetables and Business Leave in Kitomba 1

30 Oct 2023 by Kitomba

We’ve released new Staff Timetables and Business Leave features in Kitomba 1 to make it easy to manage staff rosters, planned and unplanned leave, and any last-minute changes to your staff timetables from anywhere, at any time, using any device.

New feature: Manage Rooms and Equipment in Kitomba 1

30 Oct 2023 by Kitomba

We’ve released Rooms and Equipment in Kitomba 1 so you can easily create, and manage, your room and equipment availability from anywhere, at any time, using any device.

New feature: Edit and delete invoices in Kitomba 1

30 Oct 2023 by Kitomba

To help you manage your invoices more efficiently, we’ve added the ability to edit and delete invoices in Kitomba 1 for selected users, and we’ve made it easier to invoice packages.

If you’re a Diamond or Platinum customer with admin-level user permissions, when selecting an invoice through the Sales tab or Appointment Book in Kitomba 1 you will have the additional options to edit or delete the invoice.

How to achieve sustainable growth for your salon or spa

24 Oct 2023 by Phillip Fernandez

Achieving sustainable growth for your salon, spa, or clinic requires a strategic approach that encompasses every aspect of your business. In this blog, I’ll dive into strategies to propel your salon, spa, or clinic to new heights. It begins with embracing an external perspective, undertaking a comprehensive self-assessment, and seeking insights from staff, and clients.

New Online Booking feature: Required follow-on services

24 Oct 2023 by Kitomba

If you’re a Diamond customer with Kitomba Online Booking, you can now add required follow-on services that clients must choose to complete their booking.

This feature is useful if your clients often forget to book finishing services, such as booking a full head of foils without a toner, cut or blow dry afterward.

Get more 5-star reviews online with Reputation AI

16 Oct 2023 by Kitomba

Improve your online reputation and get more 5-star Google reviews for your business automatically with Reputation AI – a new feature available through our exclusive REACH.ai integration for Kitomba customers in Australia and New Zealand.

Christmas marketing ideas and tips for salon, spa, and beauty clinic owners

13 Oct 2023 by Kirsten McHarg

The holiday season is almost upon us, and for salon, spa, and clinic owners it’s the perfect time to make your business shine like a twinkling holiday light. Christmas is a time for celebration, indulgence, and self-care, making it an ideal occasion to pamper your clients while boosting your revenue.

In this blog, we’ll unwrap a bundle of Christmas marketing ideas and tips specifically tailored for salon, spa, and clinic owners. Let’s make this holiday season a spectacular success!

Continue reading or watch the video below for a guide on the different types of content that you could be posting.