Meetings can be fun, inspirational, informative, educational, or all of the above. They’re a great way to communicate with your team, either as a group or one on one. Here are a few things to remember specifically when meeting with team members individually. Continue reading…
We caught up with our “Kit out your salon with Dyson” winner, Tegan, who shared her story of how she came to be a senior stylist at Nspyre Red, and what she loves about her job, Kitomba, and her new Dyson Supersonic™ hairdryer Professional edition. Continue reading…
In client-focused industries, such as hair and beauty, client experience is paramount to success. Since loyalty is such an important factor, offering seamless, unique client experiences is one way to stand out from the pack and retain your clients as well as attract new ones.
Have you ever woken up and thought; I don’t want to go to work today? Or worse – woken up every day thinking this?
Most people who wake up feeling like this every morning will do nothing about it, and even worse, they’ll still go to work. They’ll under-perform, have a bad attitude, or even develop mental health conditions like anxiety or depression. They’ll feel stuck, unappreciated, bored and unhappy. Is this the type of team that you want working for you?
Hairdressers and barbers have the tendency to be pseudo counsellors to their clients – it’s a hazard of the job and can be tough to deal with, but few actively seek it out. Sam Dowdall is different. Over two and a half years ago in November 2016 he left everything behind and hit the road in a 1971 Bedford van with his faithful companion, a Bichon Standard Poodle, Bobo seeking out those hard conversations. He speaks especially with men across New Zealand, trading conversation and haircuts for goods and services. We caught up with Sam when he was in his former home, Wellington, to discuss what he’s been up to and what he’s learned along the way. Continue reading…
Are you OK? What I really mean is: How’s your mental health? Are you looking after yourself?
We all take time out of our busy schedules for the usual health-related appointments like dentist visits, getting that new mole checked and checking our glasses prescription. But it’s easy to forget about our mental health, especially when you’re running a busy salon, spa or clinic. Continue reading…
When your workplace is a busy, high-intensity environment such as a spa, salon or clinic, it can be difficult to make sure that you’re getting enough downtime throughout the day.
In the hair and beauty industry, where careless mistakes have the capacity to destroy a business’s reputation, it’s more important than ever to ensure you and your staff are well-rested and have the focus to be able to do your jobs properly.
Do you ever sit back in the evening, scroll through your Instagram feed and think: “How did these salons, spas and clinics become so successful?” Do you look at their following, their engagement, their content, and wonder: “How do they do all this, plus run a successful business, when I’m struggling to keep my head above water?” Continue reading…
When it comes to social media management, there are a number of handy business tools available to help make your life easier. From scheduling to monitoring and everything in between, here are some tools that will help you step up your social media game. Continue reading…
The emergence of new technology over the past couple of decades has turned the entire marketing world upside down. The massive reach now achievable by platforms such as Facebook or Instagram was unheard of, and there never used to be social media influencers helping brands build loyal customers. Continue reading…
