Wondering why your team’s incentives aren’t working in your salon or spa? Here are six common reasons why, and how to turn that around instantly.
Stock is a key part of any salon, spa or clinic. However it can have a severe impact on your business if it’s not correctly managed. If you’re wondering how to successfully manage your stock, here are six key steps to follow for perfect stock management.
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Managing a team can be difficult, particularly as we often don’t receive any formal training on how to be a great manager. Very few people could walk into a role with all skills, and of course not every manager operates in the same way! There are a few key areas however that as a manager you should be competent in, or working towards improving.
Do you find as a salon owner that you want to send more marketing messages to your clients that are tailored to their needs, but you can’t seem to find the time?
Time is one of the most precious things and it’s important to spend it wisely. With automated marketing, you can save yourself time, bring in more revenue and build a more personal relationship with your clients.
Kitomba has released a new masterclass: Mastering Automated Marketing in Kitomba. This Masterclass has been designed to help you set up personalised marketing campaigns that help you connect and retain clients through automated messages using Kitombas Everyday Marketing feature.
Upselling retail and services is a great way to increase your salon, spa or clinic’s average client spend. Whether you are introducing your clients to higher costs, premium products, better services, other add-ons, or recommended upgrades, it all results in a more profitable sale for your business. So how can you ensure you’re consistently upselling to your clients?
Here are seven effective ways to upsell more retail and services in your salon, spa or clinic.
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The Appointment Book in Kitomba 1 has had a makeover! With a fresh new look, new service-based colours, icons, a rebooking prompt and better mobile optimisation for using on the go, it’s easier than ever to keep on top of your appointments.
This update is available to Platinum and Diamond customers.
Wondering what Vish colour management software does and why it’s worth introducing in your salon?
In short, Kitomba’s integration with Vish helps to protect your colour profit from being poured down the drain from colour wastage. Plus, it helps your salon to become more sustainable.
How?
We’ve launched a new integration with Vish to help you make more money from your colour services, reduce waste, and simplify formula tracking for your team.
A comprehensive client consultation helps you to understand your client’s goals and expectations and gives them more insight as to what they can expect from this and future appointments.
Formalising your consultation process using forms can help you and your clients to get even more out of this important part of a client visit, because it enables you and your team to provide a consistent client experience, while documenting your client’s needs.
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