Kitomba blog | The latest Kitomba tips, industry news and business advice

Top tips to increase your salon’s client revisit rate

10 Mar 2023 by Kitomba

Are you looking for ways to increase the number of clients visiting your salon? Sure, you can try to keep up with current trends, offer quality services, and work on creating an inviting atmosphere. But nearly every salon is focusing on these and if you want to make a lasting impression, you need to go the extra mile.

In this blog, you’ll learn simple tactics on how to increase your salon’s client revisit rate and retain your clients!

14 ways to sell more retail at your salon or spa

6 Mar 2023 by Kitomba

Retail is a great way to increase how much your clients spend and increase your salon’s profit. So we’ve put together a list of our top 14 tips to help you sell more retail.

3 ways to become an expert in retail sales

23 Feb 2023 by Kitomba

Selling more retail is one of the fastest ways to boost your profits so here are three ways to become an expert in retail sales in the hair and beauty industry.

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Success story: EdwardsAndCo

10 Feb 2023 by Kitomba

EdwardsAndCo is an outstanding example of success in the Australian hair industry. With nine locations across the country, EdwardsAndCo has seen incredible growth in the 10 years they’ve been operating, even during the pandemic.

Watch the video below and keep reading to learn how National Operations Manager and 2IC, Jacob Faour, oversees nine salons across Australia. He talks about how he uses Kitomba Salon and Spa Software to his advantage, and his top tips for salon owners and managers with multiple sites.

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Upcoming event: Retail Sales Masterclass with Paul Carbis

9 Feb 2023 by Kitomba

Industry statistics tell us that on average 24% of client visits in New Zealand include retail. That means 76% of client visits are leaving without buying retail products. If you want to vastly increase your revenue this year, selling retail is a simple way to do it.

That’s why at Kitomba we are proud to be sponsoring the Retail Sales Masterclass tour with Paul Carbis, and you’re invited to attend!

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New Business Summary Variance report in Kitomba 1 for comparing date ranges

24 Jan 2023 by Kitomba

We’ve released the new Business Summary Variance report in Kitomba 1 so you can easily compare time periods for your key performance indicators (KPIs) from anywhere, on any device, eliminating the need to run multiple reports.

This report is available to Platinum and Diamond customers and is designed to give you a clear picture of your business’s performance over time in one handy report. Not only will this save you time, but it will help you to make informed decisions about your business to improve your efficiency and boost your revenue!

Free 10-Day Sales Challenge to boost your salon’s revenue

20 Jan 2023 by Kitomba

Are you up for a challenge? We’ve partnered with Patricia Ross, salon owner, sales expert and wealth empowerment coach from First Class Services to provide a free 10-day sales challenge for salons on Monday 30 January 2023 to kick-off the new year by increasing your revenue by at least $3,000 in 10 days!

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Success story: Hillcrest Hair Design

17 Jan 2023 by Kitomba

Hillcrest Hair Design, located in Hamilton, New Zealand is a family-owned salon that has been operating for over 50 years. In 2021, Amy Carswell took over the business from her grandparents and it has seen incredible growth, even during the pandemic.

Watch the video below and keep reading to learn more about Amy’s start in the hair industry at a very young age, how she maintains a great culture at the salon, and her top tips for anyone who is thinking about stepping into salon ownership.

This year, make a plan to work smarter, not harder.

12 Jan 2023 by Kyra Sproule

The new year is here, meaning now is the time to look at your business and set goals for the year to come. Look closely at yourself, your team and your tools to see if you can streamline everything into one well-oiled machine. Here’s how to get started!