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New feature: Edit and delete invoices in Kitomba 1

30 Oct 2023 by Kitomba

To help you manage your invoices more efficiently, we’ve added the ability to edit and delete invoices in Kitomba 1 for selected users, and we’ve made it easier to invoice packages.

If you’re a Diamond or Platinum customer with admin-level user permissions, when selecting an invoice through the Sales tab or Appointment Book in Kitomba 1 you will have the additional options to edit or delete the invoice. 

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New Online Booking feature: Required follow-on services

24 Oct 2023 by Kitomba

If you’re a Diamond customer with Kitomba Online Booking, you can now add required follow-on services that clients must choose to complete their booking.

This feature is useful if your clients often forget to book finishing services, such as booking a full head of foils without a toner, cut or blow dry afterward.

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Get more 5-star reviews online with Reputation AI

16 Oct 2023 by Kitomba

Improve your online reputation and get more 5-star Google reviews for your business automatically with Reputation AI – a new feature available through our exclusive REACH.ai integration for Kitomba customers in Australia and New Zealand.

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Use AI to fill your appointment book with Kitomba’s REACH.ai integration

11 Sep 2023 by Kitomba

You can harness the power of artificial intelligence to fill last minute cancellations and gaps in your appointment book with our exclusive integration with REACH.ai in Australia and New Zealand. 

Integrating with Kitomba Online Booking, REACH.ai uses artificial intelligence to identify gaps in your appointment book and send personalised messages to your clients who would best fill the available slot. This helps to ensure you don’t miss out on revenue lost from last-minute cancellations or gaps in your appointment book. 

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Integrating Kitomba Online Booking with Google Analytics 4

9 Jun 2023 by Kitomba

Kitomba has integrated with Google Analytics 4. If you’ve never heard of it before, Google Analytics allows you to gain invaluable insights into the performance of your marketing campaigns and overall success of having an Online Booking site. You can easily track how many times people have visited your online booking site (known as page views) and how many people ended up booking an appointment (known as conversions) for your Kitomba Online Booking site. 

If you’re still unsure if this is something you should be using, read on to learn how Google Analytics 4 can help your salon, spa or clinic, and how to get started.

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Kitomba Pay: The smart way to take online payments

15 May 2023 by Kitomba

Kitomba Pay is our new online payment solution that’s designed to save you time, money, and provide a seamless payment experience for you and your clients.

Available to Diamond customers, Kitomba Pay integrates seamlessly with Kitomba Online Booking so you can take deposits for online bookings and sell vouchers online, with funds automatically paid into your nominated bank account the next business day.

Plus, you’ll have complete transparency over your online transactions with your Kitomba Pay merchant portal, accessible from anywhere using any device.

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Kitomba 1 Business Summary Variance report

New Business Summary Variance report in Kitomba 1 for comparing date ranges

24 Jan 2023 by Kitomba

We’ve released the new Business Summary Variance report in Kitomba 1 so you can easily compare time periods for your key performance indicators (KPIs) from anywhere, on any device, eliminating the need to run multiple reports.

This report is available to Platinum and Diamond customers and is designed to give you a clear picture of your business’s performance over time in one handy report. Not only will this save you time, but it will help you to make informed decisions about your business to improve your efficiency and boost your revenue! 

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New Sales tab in Kitomba 1 for invoices and walk-in retail sales

16 Nov 2022 by Kitomba

Creating and viewing invoices and making walk-in retail sales can now be done from anywhere using any device with the new Sales tab in Kitomba 1. 

With the Kitomba 1 Sales tab you can view and create your daily invoices in one place, and easily make walk-in retail sales. You can also view prepped sales and complete them (remember you can already do this on the Appointment Book through Kitomba 1 Point-of-Sale too!).

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Personalise your client experience with Kitomba’s Client Card

17 Aug 2022 by Alyssa Dowsett

Wouldn’t you feel special if you walked into your local salon, spa or clinic and were greeted by name, taken to your seat and quickly served your favourite drink – a piping hot flat white with two sugars? 

With Kitomba’s client management system designed specifically for the hair and beauty industry,  from the moment each new client walks through the door, you can choose how much information you want to collect and organise it with ease to ensure each client receives highly personalised service and a great client experience. 

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Kitomba upsell retail feature

Quickly and easily upsell retail products with Kitomba

10 May 2022 by Kitomba

Let Kitomba do the hard work so you can quickly and easily upsell retail products in your salon, spa or clinic. Here’s the rundown on one of our popular features – the upsell retail button!  Continue reading…