How do you future-proof your salon? With last-minute cancellations and no-shows affecting revenue, and many salon owners finding themselves time poor due to busy work schedules, it’s more important than ever to put strategies in place to protect your business and make profit a priority.

We interviewed Loz Main, educator and salon owner of The Rumours are True in Melbourne, who shares her tips for setting achievable goals, forecasting, and implementing a strong cancellation policy to protect your salon from no-shows.

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Running a salon is no small feat. It’s a whirlwind, right? Juggling appointments, customer service, stock, and—oh yeah—managing a team of unique individuals with their quirks, strengths, and needs. 

Amid this chaos, it’s easy for recognition to slip through the cracks. But this is where trouble can start brewing. 

Let’s talk about how a lack of recognition is quietly contributing to burnout. It’s one of the key causes on both sides of the chair, but what can we do about it?

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Meetings are the best way to communicate with your team, but are your team meetings as effective as they can possibly be? Find out expert tips on how to hold great meetings for your salon, spa or clinic that you can implement straight away!

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We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our health and wellness! Likewise, our health and wellbeing can have a huge impact on our work, and a lot of this is down to your working environment.

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Oscar Oscar Salons is an extraordinary example of success in the Australian hair industry. With 15 locations across the country, the luxury brand is known for delivering high-end experiences to its clients.

Watch the video below and keep reading to learn how Laura Hunter, salon partner at Oscar Oscar Indooroopilly in Brisbane, empowers her team to consistently deliver exceptional client experiences, retains top talent by providing career pathways, and has eliminated no-shows from her salon. 

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Setting goals is the easy part. Turning them into reality is where you need consistency, patience and perseverance. Your biggest resource for facing this challenge is your team. As a leader, you need your team to understand what success looks like. They also need to understand the role they play in reaching that success. 

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Running a successful hair salon goes beyond just providing excellent services—it’s about fostering a team that is motivated, skilled, and committed to growth. 

One of the most effective ways to achieve this is through team empowerment, particularly by focusing on continuous education and creating an environment where team members feel valued and motivated. 

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Do you know what you should be taking into consideration when you‘re looking at hiring and implementing pay structures at your salon? We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and salon coach at First Class Services, where she shared strategies for pay structures, team communication and how to boost retail sales in your salon or spa.

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Wondering why your team’s incentives aren’t working in your salon or spa? Here are six common reasons why, and how to turn that around instantly.

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