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Use AI to fill your appointment book with Kitomba’s REACH.ai integration

11 Sep 2023 by Kitomba

You can harness the power of artificial intelligence to fill last minute cancellations and gaps in your appointment book with our exclusive integration with REACH.ai in Australia and New Zealand. 

Integrating with Kitomba Online Booking, REACH.ai uses artificial intelligence to identify gaps in your appointment book and send personalised messages to your clients who would best fill the available slot. This helps to ensure you don’t miss out on revenue lost from last-minute cancellations or gaps in your appointment book. 

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Success story: Ross & Co Hair Design

14 Aug 2023 by Kitomba

Ross & Co Hair Design in Hamilton is a salon that has a stellar reputation for providing a consistently exceptional client experience. Don’t believe us? Check out their five star reviews on Google! We were lucky enough to sit down with the founder, Patricia Ross, to learn more about how she empowers her staff, tips for salon owners to grow their businesses, and her secret to achieving a rebooking rate of over 80%.

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Making the switch to Time Sheets and Time Clock – Vivo Hair Salons & Skin Clinics

12 Aug 2023 by Kitomba

We sat down with Natalie, Regional Manager of Vivo Hair Salons & Skin Clinics, to discuss how they implemented Kitomba’s Time Clock and Time Sheets features into their business, and how it’s completely changed the way they process payroll. Continue reading…

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How to use challenges to motivate your team

9 Aug 2023 by Kitomba

Coming up with ways to keep your team motivated throughout the year can be hard. However, one great way to keep your team inspired and striving for success is through monthly challenges.

We spoke to Trish Ross, founder of First Class Services and owner of two successful salons in Hamilton, New Zealand, who runs regularly challenges in her salons to incentivise and motivate her team, and boost revenue!

Keep reading to learn how to successfully use challenges in your own business.

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How to get a free month of Kitomba Salon and Spa software

7 Aug 2023 by Kitomba

We’re excited to announce a special opportunity for Kitomba customers to earn a free month of Kitomba Salon and Spa software simply by referring someone to join our community. 

Here’s how you can unlock a complimentary month of software through our referral programme. 

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Boost your salons Instagram reach with SEO

16 Jul 2023 by Kitomba

In the crowded world of Instagram, where billions of photos and videos are uploaded every day, it’s essential to stand out and maximise your reach. While beautiful visuals and creative content are important, leveraging Search Engine Optimization (SEO) strategies can give your Instagram profile the boost it needs to get discovered by your target audience.

Continue reading or watch the video below to explore proven SEO tips to supercharge your Instagram reach, increase engagement, and ultimately grow your online presence.

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SMART goal setting tips for salons, spas and clinics

11 Jul 2023 by Kitomba

It’s never too late to reflect, plan and set new goals for your business. It’s important to take a step back to look at how your salon, spa or clinic performed over the year, and use these learnings to set goals for the year ahead.

To help you achieve this, here is a guide on how to take stock of where your business is at and create some SMART business goals to help you achieve success.

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Beyond the pay rise: Free online training for empowering your staff

7 Jul 2023 by Kitomba

We’ve partnered with Trish Ross from First Class Services to provide a free 30-minute online training on Monday 17 July 2023 at both 12pm and 7pm (NZST) to help give you the tools you need to motivate and incentivise your team (without necessarily spending more) so you can bring in more revenue.

To register for the free 30min training session, click one of the sessions below and enter your details:

Morning session: 12pm NZST / 10am AEST click here to register

Evening session: 7pm NZST / 5pm AEST click here to register

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5 ways to stay on top of your salon finances

1 Jul 2023 by Kitomba

The end of a financial year can be a scary time for many salon, spa or clinic owners. It can be hard to stay on top of everything while continuing to run your business, and trying to reconcile an entire year’s worth of finances if it wasn’t managed properly can feel impossible to some.

But, did you know there are lots of things you can do throughout the year to stay on top of your finances, so that when the end of financial year rolls around again, it’ll be a breeze!

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How to elevate and optimise your salon’s Instagram account

16 Jun 2023 by Kitomba

When it comes to elevating and optimising your salon, spa or clinic’s Instagram profile, one of the most crucial aspects is posting content regularly. 

Consistency is key to maintaining an engaged audience and growing your follower base. In this post, we’ll delve into the importance of posting regularly on Instagram and provide you with some practical tips to help you stay consistent and maximise your profile’s performance.

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