Whether or not you should take deposits for appointments made at your salon, spa or clinic is often a hot topic in the hair and beauty industry. However, there are a number of reasons you should think about collecting deposits for appointments, and here are the four most important!
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The lead up to Christmas time always brings in more clients and with that more money – which is great! However this often means long, busy and stressful days for salon managers and owners, as well as staff. Make sure you’re getting the best out of all your salon software has to offer to reduce this stress.
As the busiest time for the hair and beauty industry approaches, you might have started running into the problem of receiving more appointment requests than your appointment book can fit!
While it’s certainly a nice problem to have, sometimes illness or other events outside of your clients’ control can mean they have to cancel, or postpone their appointments at the last minute.
Reds Hair in Pukerua Bay, New Zealand is an inspirational example of navigating the challenges of motherhood while being a business owner in the hair industry. Having taken over the business during the COVID-19 pandemic and learning they were both pregnant at the same time, co-owners Jenna and Nic share their unique story of how they balance motherhood and running a successful hair salon.
Watch the video below and keep reading to hear about Jenna’s and Nic’s inspirational story.
We’ve released new Staff Timetables and Business Leave features in Kitomba 1 to make it easy to manage staff rosters, planned and unplanned leave, and any last-minute changes to your staff timetables from anywhere, at any time, using any device.
We’ve released Rooms and Equipment in Kitomba 1 so you can easily create, and manage, your room and equipment availability from anywhere, at any time, using any device.
To help you manage your invoices more efficiently, we’ve added the ability to edit and delete invoices in Kitomba 1 for selected users, and we’ve made it easier to invoice packages.
If you’re a Diamond or Platinum customer with admin-level user permissions, when selecting an invoice through the Sales tab or Appointment Book in Kitomba 1 you will have the additional options to edit or delete the invoice.
If you’re a Diamond customer with Kitomba Online Booking, you can now add required follow-on services that clients must choose to complete their booking.
This feature is useful if your clients often forget to book finishing services, such as booking a full head of foils without a toner, cut or blow dry afterward.
Improve your online reputation and get more 5-star Google reviews for your business automatically with Reputation AI – a new feature available through our exclusive REACH.ai integration for Kitomba customers in Australia and New Zealand.
Surreal Hair in Christchurch, New Zealand, is an outstanding example of perseverance, success, and leadership in the hair industry. Having been in business for over 25 years, and with a team of 18 staff, Surreal Hair’s owner Michelle Marsh shares how she has overcome financial and environmental crises only to come back stronger than ever by building a fantastic team culture and living by the mindset that failure isn’t an option.
Watch the video below and keep reading to hear Surreal Hair’s incredible story.
