customer success story of Pania Ryan Beauty Retreat Palmerston North

Success story: Pania Ryan Beauty Retreat

27 Oct 2020 by Kitomba

We stopped by to see Pania Ryan at Pania Ryan Beauty Retreat in Palmerston North, New Zealand, to talk about her multi award-winning salon and what makes it unique and successful, as well as her top tips for salon owners. 

Watch Pania Ryan’s story in this short video, and read on for the full interview.

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customised Kitomba 1 access levels

Customisable Kitomba 1 Access Levels

19 Oct 2020 by Kitomba

We’ve just made exciting changes to our access levels in Kitomba 1 to give you more control over the security of your business. Now you can customise Kitomba 1 access levels so your staff have access to everything they need and nothing they don’t. Continue reading…

Tips for making a salon successful

3 simple ways to make your salon more successful

14 Oct 2020 by Kitomba

Success. We’re all striving for it but how do we achieve it? There are many ways to grow your business, but what methods are proven to work for hair and beauty salons?

If you want to know how to make a salon successful, here are three simple things you can do that will drive revenue and increase client satisfaction and loyalty.
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Woman on laptop

Email marketing for salons: 10 key elements of successful emails

4 Oct 2020 by Kitomba

Email marketing is an essential tool for salons, spas and clinics to connect with clients, encourage bookings, and communicate what sets your business apart from your competitors. But miss the mark and you could inspire your contacts to hit the unsubscribe button instead.

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Instagram Tips and Tricks

10 best Instagram tips for salons, spas and clinics

29 Sep 2020 by Kitomba

In the hair and beauty industry, Instagram is undeniably the most popular platform for sharing content. It’s a fantastic opportunity to market your business, build your brand and engage with your clients. We want to make sure you have all the tools to make it as easy as possible, so here are our top 10 tips and tricks to help you make the most of Instagram! Continue reading…

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The elements of a perfect client consultation

28 Sep 2020 by Kitomba

Your client consultation is one of the most important tools you will ever use! For the hair and beauty industry the consultation is essential to achieving a positive and memorable visit with a client. It sets the tone for the client’s entire experience and helps to determine the trust level your client will have with you.
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Sherri-Lee Puravida Beauty

Success story: Puravida Beauty

28 Sep 2020 by Kitomba

We had such a great time visiting Sherri-Lee at her award winning salon, Puravida Beauty, in Wellington, New Zealand. She told us about her business and what makes it special, what she loves about working in the beauty industry, and why she couldn’t live without her favourite Kitomba features.

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Hair Aid and Kitomba

Supporting our incredible industry in Victoria

24 Sep 2020 by Kitomba

Hair and beauty businesses in Victoria, Australia, have had a particularly tough year. They’ve experienced lengthy closures and some businesses have been unable to access support. Because of this, our partner, Hair Aid has stepped up to support Victorians who need assistance by raising money for the Hearts for Vic campaign.  Continue reading…

Support Your Salon Kitomba

Sell retail online with the help of Support Your Salon

23 Sep 2020 by Kitomba

UPDATE: As of August 2021 Kitomba is no longer integrated with piiq. If you’re interested in using Kitomba and piiq together, please submit a feature request in our forum.

Our partner Piiq has just created a new online retail website to support the Australian hair industry at this time. We’re working with them on their new initiative to make sure Kitomba customers can take full advantage of this opportunity to increase their revenue through online retail sales. Continue reading…

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Making the most of online retail trends

22 Sep 2020 by Kitomba

COVID-19 restrictions have dramatically shifted consumer purchasing from in-store to online. Forbes reported that in Australia some marketplaces are seeing 300% to 400% growth in their online sales channels. So if you haven’t already, now is the perfect time to get set up and take advantage of this growing trend. Here are some tips on how to get started. Continue reading…