Vouchers being sold at reception desk

New feature: Sell Vouchers in Kitomba 1

26 Aug 2024 by Kitomba

Your Kitomba 1 Point-of-Sale functionality is growing! While you can already redeem vouchers in Kitomba 1 you can now sell vouchers too.

Sell and redeem all vouchers from anywhere on any device—making it easy for your team to take every opportunity to encourage repeat business, showcase special offers, and boost your revenue.

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beauty team

How to hold effective team meetings for your salon, spa or clinic

23 Aug 2024 by Kitomba

Meetings are the best way to communicate with your team, but are your team meetings as effective as they can possibly be? Find out expert tips on how to hold great meetings for your salon, spa or clinic that you can implement straight away!

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women talking as a team

The importance of creating a healthy, happy salon workplace

21 Aug 2024 by Kitomba

We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our health and wellness! Likewise, our health and wellbeing can have a huge impact on our work, and a lot of this is down to your working environment.

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Oscar oscar salon partner Laura Hunter

Success story: Oscar Oscar Salons

20 Aug 2024 by Kitomba

Oscar Oscar Salons is an extraordinary example of success in the Australian hair industry. With 15 locations across the country, the luxury brand is known for delivering high-end experiences to its clients.

Watch the video below and keep reading to learn how Laura Hunter, salon partner at Oscar Oscar Indooroopilly in Brisbane, empowers her team to consistently deliver exceptional client experiences, retains top talent by providing career pathways, and has eliminated no-shows from her salon. 

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women discussing paper work at a table

How to bring your team on your journey to business success

16 Aug 2024 by Kitomba

Setting goals is the easy part. Turning them into reality is where you need consistency, patience and perseverance. Your biggest resource for facing this challenge is your team. As a leader, you need your team to understand what success looks like. They also need to understand the role they play in reaching that success. 

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salon owner talking to team

Tips for hiring staff and negotiating pay at your salon

9 Aug 2024 by Kitomba

Do you know what you should be taking into consideration when you‘re looking at hiring and implementing pay structures at your salon? We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and salon coach at First Class Services, where she shared strategies for pay structures, team communication and how to boost retail sales in your salon or spa.

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retail products in a salon

6 steps to great stock management for salons, spas and clinics

24 Jul 2024 by Kitomba

Stock is a key part of any salon, spa or clinic. However it can have a severe impact on your business if it’s not correctly managed. If you’re wondering how to successfully manage your stock, here are six key steps to follow for perfect stock management.
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salon owner talking to team

5 skills every salon manager should have

22 Jul 2024 by Kitomba

Managing a team can be difficult, particularly as we often don’t receive any formal training on how to be a great manager. Very few people could walk into a role with all skills, and of course not every manager operates in the same way! There are a few key areas however that as a manager you should be competent in, or working towards improving.

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SALON OWNERS TALKING ON A COUCH

Automate your salon’s client messages without losing the human touch

19 Jul 2024 by Kitomba

Do you find as a salon owner that you want to send more marketing messages to your clients that are tailored to their needs, but you can’t seem to find the time? 

Time is one of the most precious things and it’s important to spend it wisely. With automated marketing, you can save yourself time, bring in more revenue and build a more personal relationship with your clients. 

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Automated_Marketing_blog_header

New masterclass: Mastering Automated Marketing

15 Jul 2024 by Kitomba

Kitomba has released a new masterclass: Mastering Automated Marketing in Kitomba. This Masterclass has been designed to help you set up personalised marketing campaigns that help you connect and retain clients through automated messages using Kitombas Everyday Marketing feature.

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