Two stylists looking at the appointment book

Facebook Business Manager basics for salons, spas and clinics

27 Jul 2021 by Kitomba

Facebook is a great way to promote your hair or beauty business but it can be complicated to manage. Luckily there is Facebook Business Manager – a handy tool that allows you to manage your pages, ads, billing, and keep all your assets in one place. 

Learn more about how to set up your Facebook Business Manager with these expert tips.

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How to nail your facebook business page

Nail the basics of your Facebook page with our 6 tips

22 Jul 2021 by Kitomba

What’s one of the easiest ways to engage with your current and potential clients? The answer is, Facebook! It makes it simple for clients to message you about appointments, or check out what services and packages you have to offer. The benefits of Facebook go beyond just that though! Keep reading to find out why Facebook is still good for businesses and how to make a great business page.
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Salon owner working on her computer

Using Facebook pages in your salon & spa business

20 Jul 2021 by Kitomba

Facebook is now well and truly integrated in our personal lives. It’s how we stay in contact with old and new friends, share news, invites, photos, and videos. It’s become the way many of us stay ‘in the know’ with our favourite brands and products. But the real beauty of Facebook is the voice it gives to small, local businesses, such as salons and spas. Never before have we had such a direct way to ‘talk’ with our clients and community on a daily basis.

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Woman talking about social media

Connect & engage with your clients using Facebook

4 Jul 2021 by Kitomba

Do you need some fresh new ideas or tips to boost your Facebook activity and engage with your clients?

Check out these easy and fun Facebook activities that will help grow your ‘likes’ with your clients. Continue reading…

Holding a smartphone with an Instagram account

How to add the new Book Now button to your Facebook page

23 Jun 2021 by Kitomba

Great news! Facebook’s new ‘Book Now’ button will let your clients link to your Online Booking page directly from your mobile or desktop Facebook page. Continue reading…

Regular clients importance to the hair and beauty industry

Industry insights: The truth about ‘regulars’ and what they really mean to the hair and beauty industry

31 May 2021 by Kitomba

Our statistics show that in the average hair or beauty business, regular clients make up around 40% of the client base. Yet they also account for around 70% of all appointments. This suggests that regular clients are worth a lot more to a business than one-off clients.  Continue reading…

Tip for data protection

4 tips to protect your data

30 May 2021 by Kitomba

Today, more than ever, protecting your data is essential to the success of your salon, spa, or clinic. A data breach or cyber-attack can interrupt your business and even cause long-lasting damage to your reputation.

We’ve all heard about the 2021 attacks on Waikato District Health Board (New Zealand) and Channel Nine (Australia) when both organisations experienced significant IT issues, interruptions to their business, and stolen data. It’s a good reminder of how essential it is to be proactive with your data security and put preventive measures in place to help safeguard your business. 

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How to create an effective referral programme for your salon, spa or clinic

How to create an impactful referral programme for your salon, spa or clinic

5 May 2021 by Kitomba

Client referral programmes have been a part of the hair and beauty marketing landscape for a long time, but it can be discouraging if you’ve tried running a referral scheme and you’re not getting many referrals. 

While we can’t expect to get referrals immediately after launching a referral programme, there are things we can do to ensure they’re as effective as possible, which we cover in this blog.  Continue reading…

Beautiful hair products on display in salon

Industry insights: Retail statistics for the hair and beauty industry

23 Apr 2021 by Kitomba

The hair and beauty industries in New Zealand and Australia experienced pent-up demand for services and retail in 2020 after lockdowns. Some were even able to pivot quickly to selling retail online while their businesses remained closed. Continue reading…

women at reception

Redeeming vouchers in Kitomba 1

12 Apr 2021 by Kitomba

Kitomba 1 Vouchers are an accepted payment type in Kitomba 1 Point-of-Sale, so you can redeem vouchers from anywhere in your salon, spa or clinic.

Vouchers offer an excellent way for your clients to gift or pay for products and services, often at a discount or a special bundle price. Allowing your business to instantly improve cash flow as you receive the revenue from the sale immediately, meaning you don’t have to wait to get paid!

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