Kitomba blog

This feature was updated on 18 September 2017. Read about this update in our blog post More straightforward MailChimp campaigns.

You may have noticed that when you create a campaign using Kitomba One and MailChimp, the order you need to do things has changed.

Previously, after creating a list and adding your campaign information in Kitomba One, you were taken to the “Template” step in MailChimp.

MailChimp recently made a change that means there is a new process to create a campaign:

1. Create a list and add your campaign information in Kitomba One.
2. When you go to MailChimp you will be taken to the “Campaigns” section of your MailChimp account.
3. From this screen, you can either click on the campaign name or select the “Edit” button to complete your campaign.

4. You’ll be taken to the final step of creating a campaign, where you’ll see a notification there is a problem with your campaign. This is because you haven’t been prompted to select an email template and enter your email content.

5. Simply scroll down to Email content and click “Resolve”. From here you can follow the steps as usual to select a template, design your content and send your email.

See our updated support guide for more information.